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- Visit our website https://www.cbzbank.co.zw/e-banking-services/internet-banking and click "Apply for Internet Banking".
- Complete the web form in full all relevant sections.
- Once completed in full, download completed form and submit to your domicile branch.
- For those outside Zimbabwe, download and remit to your domicile branch.
- Upon successful registration the bank will advise you of login credentials
- Enter the CBZ Bank website address in the Internet address bar to get the website page (www.cbzbank.co.zw).
- From the main page, click on Log on to Internet Banking. A login screen with hovering keyboard appears
- Enter your numeric user id on the login screen that follows.
- Enter your password using your mouse. System is case sensitive.
- On first login, the system will prompt you to immediately change your password to your own secret and preferred one.
- Follow the password construction guidelines given. 6
- When password has been changed successfully, you will be allowed access to the system.
- Select Account Information from the main menu.
- Select Account Statement from the sub menu that follows.
- The system has three options under “Search By”.
- Selecting Current Month will give you details for current month- do not enter dates
- Selecting Previous Month will give you details for the previous- do not enter dates
- Selecting Specific Period gives you details for a period of your choice – specify required dates.
- Select Online Payments
- A sub-menu with the following options appears:
- Own Accounts Transfer
- CBZ to CBZ Funds Transfer
- There are two steps to making a successful Bill Payment transaction
- Firstly, register biller.
- Select Bill Payment from the main Menu to register a Biller
- Select Add New Biller
- From the Register Biller data input which follows, enter details correctly.
- Account\Card Number with Biller: enter the Utility account number.
- Account Name with Biller: enter details as one word. DO NOT LEAVE SPACES.
- Submit and confirm after entering all details.
- Secondly, make a payment.
- Select “Pay Bill”
- Complete all the other self-explanatory fields that follow and complete transaction.
- Click on Dashboard.
- Then select Transactions to Authorise.
- Search and select transaction to authorize.
- View and verify details before authorizing the transaction.
- You are also able to make ZIMRA payments online
- Select Bill Payment.
- From the sub menu, select Zimra Bill Payment
- Enter details on the self-explanatory fields and complete transaction.