Phishing is a fraudulent attempt by fraudsters to deceive you into giving out personal information such as your bank account numbers, passwords and credit card numbers.
A scammer contacts you out of the blue, pretending to be from a legitimate business such a financial institution. You may be contacted by email, social media, phone call, or text message. Fraudulent emails may be designed to appear as though they are originated by CBZ Bank or any of its subsidiaries. The emails will urge you to act immediately, usually asking for personal information. The phishing message might claim there is something wrong with your account or that your details need to be updated.
You should not respond to any communications which request any type of personal or confidential information, and do not click on any links listed. The listed links takes you to a fake website designed to look exactly like a CBZ site, with a similar logo and corporate colours making it difficult to differentiate between the fake site and the real one.
Never give out any information that the Bank already has to a caller, text messenger, or email sender. We will never contact you and ask for you to enter online your login credentials or any personal or financial information such as Visa or debit card number. Fraudsters pretend to be well-known companies; be wary even if you think you recognize the sender. We will NEVER ask for your Internet Banking log on details or card details in an email.
If in doubt, or need more information, phone the CBZ 24-hour Contact Centre on:
08677004050
Econet Toll-Free 460 or
Whatsapp 0774 460 460, 0774 461 461